Formerly Jim's Plumbing

Dux Marathon Hot Water

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We are Your Local Dux Experts

Plumber Near Me is your local Dux Marathon hot water specialist for all installations, servicing and repairs.

Your Local Dux Expert

We recently received a call out to a confused customer who was having issues with her hot water system, which was producing water that was way too hot. Our customer had two young children in the house and was concerned they would accidentally scald themselves, which could result in a trip to the Emergency Room.

Fortunately for the customer, our plumber was able to attend within the hour* to get the problem sorted quickly to avoid any harm from occurring. Once on site, the plumber located the house’s Dux Marathon electric hot water system.

The customer advised our plumber that she never had any previous issues and would hate to have to replace the system. Luckily for the customer, all of our plumbers are fully qualified with years of experience in an extensive range of plumbing work and he came prepared for an attempt to repair the hot water system.

It didn’t take long for the plumber to diagnose the issue as being a faulty thermostat in need of replacement. All of our plumbing vans come fully stocked with a vast range of parts and materials for any maintenance plumbing job, to ensure time and cost-efficiency.

That meant that our plumber was able to just source the part from his van and fix the issue on the spot, rather than having to search for the part in a plumbing supply store.

The customer was relieved to find that the Dux Marathon system did not need replacing. However, she was aware that the hot water system would not last too much longer, so she asked if the plumber could suggest future steps to take when searching for a new hot water system.

Our plumber was more than happy to provide his advice in regard to hot water system choices and answered any queries she had, in order to give our customer the best advice possible.

24/7 Service on Dux Marathon

Our customer service team gave this customer a follow-up call to ensure her experience was up to standard. The customer was completely satisfied with the professionalism of the booking service, the knowledge of our plumber and also the convenience of having the option of making payment by card with our EFTPOS facilities.

We are always looking at new ways to improve the convenience and efficiency of our services and we appreciate all the feedback we get from our customers.

Interest Free** Dux Marathon Service

We know that plumbing emergencies such as this one usually happen at an inconvenient time – which means time of day, day of the week and time of the year for your household finances.

Plumber Near Me operates 24/7, every day of the year, so we’ve got you covered. We also aim to take the financial stress out of the situation.

We offer a range of interest free** payment plans for eligible customers. That way you never have to worry when a plumbing emergency strikes.

Simply choose a plan with one of our providers – Zip or Humm. You have the flexibility of weekly, fortnightly or monthly instalments, depending on which provider you choose. Some plans even accept a $0 deposit, so there’s nothing to pay upfront.

Your plumber can take you through the easy application process and approval usually takes only a few minutes. Then you can relax while Plumber Near Me gets your hot water flowing again. If you’re not interested in a payment plan, we also accept cash, cheque, EFTPOS and credit card payments (Visa, Mastercard and American Express).

Contact Plumber Near Me today for more information or to book your next Dux Marathon service or repair.

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0487 915 305

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Formerly

Jim's Plumbing

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0487 915 305

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