We are Your Local Bosch Experts
Do you need a new Bosch hot water system? At Plumber Near Me, we are your local Bosch Highflow 13P experts.
Bosch 13P Water Wizard TF325NG1TR
Plumber Near Me recently attended a Bosch 13P Water Wizard job. While this system is no longer made, it can still be serviced and maintained by our technicians. The Water Wizard range of hot water heaters is still manufactured for the 10P and 16P units. The 10P unit delivers up to 10 litres a minute while the 16P delivers up to 16 litres a minute.
Both 10P and 16P units can be connected to either natural gas or LPG and must be installed on the outside of the home. This does make it easier when it requires service and repair or replacement.
We recently attended to a water wizard 13P that had not been running at its best and the customer wanted us to come out to have a look and make sure the unit was safe.
As we had one of our plumbers on another job not too far away, we were able to have the technician there within the hour*. Once the plumber arrived, he noticed the unit was in quite a good condition on the outside as it had been kept under a verandah, keeping it safe from the elements.
All this unit required was the filter to be cleaned. While on site, the technician made sure everything was okay inside the unit. Once completed, the plumber gave the unit the all clear and was once again on his way to his next job.
During the time that the plumber spent servicing the system, the customer noticed that sometimes he felt like there wasn’t enough hot water. The Plumber Near Me technician was able to provide the customer with a free, no-obligation quote to supply and install a new hot water system so the customer could upgrade if needed.
While there was nothing wrong with the Bosch systems, especially the 13P, we understood the customer’s reasons for looking to upgrade. The customer was planning to expand her family, which meant more demand for hot water.
Plumber Near Me recommends the Bosch Condensing range as these systems are very energy efficient and environmentally friendly.
Benefits of the Bosch Condensing Range
The condensing range is, in principle, like other instant hot water systems. However, it is slightly different as it captures the heat from the exhaust gas in a second heat exchanger. It preheats the incoming cold water before the tap is even turned on.
The condensing range can also have controllers installed in them, making the water temperature easier to control so that there is less chance of scalding. This feature is great for growing families with small children – which was ideal for this customer.
Cases like this are a good example of why we offer flexible, interest free** payment plans to eligible customers. Our fees stay the same at all hours, every day of the year, including public holidays.
Bosch 13P Water Wizard Pilot Light Not Working
We recently received a phone call from a customer who told our booking staff that his hot water system’s pilot light was no longer working and was not re-lighting. He said because of this there was no hot water coming out of the taps or shower.
As the customer needed to get to work, he had to have the hot water up and running in order to shower and for his family to be able to use it as well.
Luckily, we had a plumber able to get to the home without delay and arrive within the hour*. The system was a Bosch Water Wizard 13P. The customer was correct, the pilot light was refusing to relight no matter how much the customer or qualified plumber tried to relight the unit.
All of our plumbers deal with hot water systems each and every day for a variety of different brands. They do see Bosch-branded hot water units very regularly, so the technician knew how to deal with Water Wizards. The plumber quickly found the problem to be a faulty thermocouple.
Every single one of our vans is fully stocked with the required parts for most systems, meaning we can fix the problem quickly and save our customers valuable time.
Interest Free** Bosch 13P Service
The next day, the customer received a phone call from our customer service staff – as we do with every customer – to ask for feedback. This is so we can grow as a business and make sure customers are 100% happy with the service provided by both our booking staff and the plumber who attended.
The customer was happy with the plumber and was impressed with how knowledgeable he was about the Bosch hot water system. He also told us that he was pleased with the flexibility of the payment options.
That’s the reason Plumber Near Me offers a range of interest free** payment plans for eligible customers. We always want plumbing problems to be as stress-free as possible.
Simply choose a plan with one of our providers – Zip or Humm. You have the flexibility of weekly, fortnightly or monthly instalments, depending on which provider you select. Some plans even accept a $0 deposit, so you pay nothing upfront.
Your plumber can take you through the easy application process and approval usually takes only a few minutes. If you’re not interested in a payment plan, we also accept cash, cheque, EFTPOS and credit card payments (Visa, Mastercard and American Express).
Contact Plumber Near Me today for more information or to book your next Bosch 13P service, repair or replacement.
